Cancellation policy
Purchase options cancellation policy
This policy applies to subscriptions (repeat orders) purchased from Revive Your Health Limited (company no. 16389320). The full policy is part of our Refund, Cancellation & Subscription Policy.
How subscriptions work
- A subscription is a repeat order that is charged and dispatched every month, on the same date as your first order, at the subscription price shown at checkout.
- Your subscription continues until you cancel it. There is no minimum term and no cancellation fee.
Skip, pause or cancel at any time
- Email info@reviveyourhealth.co.uk with your name and order number to skip, pause or cancel your subscription.
- To stop your next order, contact us at least 48 hours before your renewal date. Requests received after a renewal payment has been taken will apply from the following month; the order already paid for will be dispatched as normal.
- We will confirm your cancellation by email.
Price changes
- If the subscription price changes, we will tell you at least 30 days before the new price applies, so you can cancel beforehand.
Failed payments
- If a renewal payment fails, we may retry it. If payment still cannot be taken, your subscription may be paused or cancelled and no order will be sent. You will not be charged for an order that is not sent.
Your right to cancel
- You also have a 14-day right to cancel your order, as set out in our Refund, Cancellation & Subscription Policy. This does not affect your statutory rights.